The Challenge

Traditional customer service methods were often inefficient, requiring manual responses from human agents and leading to delays and inconsistencies in support. The lack of readily available FAQs further exacerbated customer frustration and dissatisfaction.

Our Solution

Our team developed a ChatBot solution using Python and Django frameworks, ensuring effortless integration and interaction within any store's platform. The ChatBot's standout feature lies in its ability to automatically generate FAQs based on uploaded documents. Leveraging advanced machine learning techniques, it analyzes document content to extract relevant information and create tailored FAQs.